Marketing and Membership Manager

Organization: Jacksonville Zoological Society (AZA Member)
Location: Jacksonville, Florida, United States
Job or Internship: Job

Jacksonville Zoo and Gardens is currently seeking an experienced Marketing and Membership Manager with proven leadership skills to join our team.

Responsibilities include:

• Creating a Strategic Marketing vision for the Zoo that fosters the growth with the communities we serve and enhances the Zoo’s image and position within the marketplace.

• Works with electronic communications tools, Advertising Agency, media and other stakeholders (external and internal).

• Oversees planning and execution of zoo-wide special events to include Spooktacular and Zoolights.

• Leads the work of 3 team members to include special events, public relations, membership and marketing coordinator.


• A bachelor’s degree in marketing management or 10 years of applicable work experience.

• High School or GED required.

• Five years of supervisory experience working in a marketing/communications, public relations or advertising environment, required. At least two years in a strategic role along with an ability to create a high performing team.

• Must be available and able to work off hours and weekends when the need arises

• Must have excellent communication and presentation skills, excellent time management skills, journalistic writing ability and the progressive social media communication experience.

Physical Requirements:

• Must be able to remain on feet for long periods of time.

• Must be able to transverse zoo grounds and construction site on foot.

• Must be able to stoop, bend, lift, kneel, crawl, climb, and carry objects for short distances.

• Must be able to lift 20 lbs. without difficulty.

• Must be able to operate motorized cart.

• Must be able to sit for periods of time.

The Jacksonville Zoo and Gardens offers all full time employees a competitive benefits package including free medical, dental and life insurance for the employee, paid time off, 403B Retirement Plan, and discounts at the Zoo.


To apply please submit résumé and salary requirements, via email to