Education Specialist(18)

Organization: Chattanooga Zoo (AZA Member)
Location: Chattanooga, TN, United States
Job or Internship: Job

Chattanooga Zoo, a private, non-profit zoological park Accredited by the Association of Zoos and Aquariums, is seeking a highly energetic, motivated educator who shares our zoo’s commitment to providing our community with exciting and engaging educational moments, and in the process building the connections between our guests and our wildlife. This is a full time position where working in a team environment is critical our success. A description of the position is as follows:

Position: Education Specialist

Reports to: Director of Animal Programs

Status: Full-Time, Non-Exempt

Position Summary:

This position works in the team of the education department to create educational programs for students, teachers, senior programs, and other audiences.



• Establish and maintain positive, cooperative, and effective working relations with fellow employees.

• Constantly exhibit a guest centered attitude, a smile, and an obvious interest in guest comfort and service.

• Communicate with the public in a courteous and tactful manner and assist guests with questions and directions to various areas of the Zoo. Address the guest - do not wait to be asked.

• Remove trash and debris from public areas; i.e. pick up litter whenever you see it.

Programming Duties

• Develop all education materials with education team.

• Create and develop new education programs to offer to the public.

• Lead school group education programs.

• Coordinate and schedule field trips to the zoo. May include coordinating with other departments as needed.

• Plan and implement Outreach programs such as senior programs, school programs, and any other education programs off grounds.

• Plan, develop, and implement home school class curriculum.

• Plan and implement Zootales story time weekly.

• Evaluates all education programs as appropriate.

• Compiles statistical data on programs including hours, and number of participates to be submitted to the Director of Animal Programs monthly.

• Provides education department materials and communications with all local schools, teachers, students, and general community partnerships.

• Participate in Special Event planning and operation (signage, provision of program animal staff, assist with the provision of volunteer staff for various duties as needed).

General Education Department Duties

• Responsible for coordinating senior projects done at the zoo.

• Assist in the coordination and implement of job shadows at the zoo.

• Assist with zoo camps year round as needed.

• Assist with zoo youth programs as needed.

• Recruit and assist with education volunteers.

• Keep education building neat and clean.

• Assist in the creation of zoo education programs.

• Assists with the care of education animals as needed.

• Participates in all zoo special events.

• Zoo overnight participation: Lead a group in a night at the zoo.

• Maintains awareness and trends within the zoo education field.

• Performs other duties as assigned.

Physical Requirements:

• This position requires that incumbent can hold, lift, carry, or push items as necessary, up to 25 pounds.

• May require long periods of standing, hauling materials over uneven and wet surfaces, frequent bending, stooping, stretching, reaching, and lifting items.

• This position requires frequent walking across Zoo grounds, as well as long periods of time sitting in an office.

• Will operate zoo car for outreach programs.

Minimum Qualifications:

• Bachelor’s degree with course work emphasis in Biology, Zoology, or a related field and/or education (teaching).

• 3 years’ experience or training in education program coordination, environmental/conservation education, zoo operations, and public interaction, or equivalent experience to develop knowledge skills and abilities for this job.

(A combination of education and increased work experience may also be considered).

• Must have the ability to follow directions and complete tasks as assigned and unsupervised.

• Have the ability to speak in public and interact with both teachers and students.

• Must have good organizational skills as well as experience answering phones, filing papers, and creating programs as needed.

Must have skills working on a computer to interact with volunteers, coworkers, and create educational programs.

To Apply: Please visit our website at to download our application. You can email or mail your resume, application, and cover letter to the Director of Human Resources, Liz Crowe at:


Attn: Liz Crowe

Chattanooga Zoo

301 N. Holtzclaw Ave.

Chattanooga, TN 37343

Please direct any questions to the Director of Human Resources, Liz Crowe at No phone calls please.