Zoo Operations Facility Manager

Organization: Zoo Boise (AZA Member)
Location: Boise, Idaho, Country
Job or Internship: Job

Manages day-to-day maintenance operations at Zoo Boise. Manages small and large scale construction projects for zoo exhibits. Serves as chief safety officer for zoo employees and visitors. Ensures compliance with Association of Zoos and Aquariums (AZA) accreditation standards and United States Department of Agriculture (USDA) requirements. Manages the zoo in the absence of the Zoo Director


Directs and oversees work of maintenance workers, involved in the daily cleaning, maintenance and repairs of the zoo grounds and exhibit areas. Monitors work performed by staff and by contractors for quality control, timeliness and conformance to specifications. Manages maintenance budget including purchasing supplies and equipment as needed and coordinating with the purchasing department when necessary. Assists in budget preparation and administration, and prepares expenditure reports. Recommends short and long term goals for division based on financial forecasts. Analyzes current resource patterns and trends and develops annual and weekly work schedules to meet division goals. Manages fleet vehicles.

Oversees exhibit building construction process and implementation, including long-term maintenance plans for exhibits. Assists in design and development of new exhibits to meet special habitat needs of animals as well as maintenance requirements. Develops bid specifications, reviews bid proposals, and makes recommendations on vendors and contractors. Manages the work of contractors and vendors throughout construction projects. Monitors, evaluates and inspects quality of work performed according to specifications. Modifies scope of work and approves change orders.

Serves as chief safety officer at Zoo Boise for visitors and employees. Oversees inspections of zoo facilities on a regular basis. Coordinates training for zoo employees by scheduling and tracking necessary training. In coordination with Zoo Veterinarian, Curator, and Director, ensures USDA requirements are met and the zoo is safe and secure. Leads sections of the accreditation process with the Association of Zoos and Aquariums (AZA). Responds to critical incidents as a member of the zoo shooting team for animal control and immobilization in case of emergency.

Serves on zoo's management team and helps design and carry out strategic and business plans. Manages zoo in the absence of the Zoo Director.

Assists with supervision of planning and movement, including physical transfer and shipment or receipt, of animals and coordinating staff logistics. Plans, prepares and conducts public presentations as needed. Assists with oversight of zoo keepers.

Supervisory responsibilities:

Employees in this position are authorized to recommend and/or effect the full range of duties (with appropriate managerial review), including hiring, performance evaluations, transferring, promoting, assigning of significant duties, rewarding, disciplining and terminating employment; exercise independent judgment to direct others work and have the authority to take corrective action; and, utilize people skills to communicate, motivate and direct or oversee a person, group, department, or organization.

Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.

Requires education and/or experience to attain the following:

Seven years building and construction experience plus three years in a supervisory and/or management capacity in commercial construction management or an equivalent combination of education and/or experience.

Functional knowledge of OSHA standards and practices; first aid; building codes and permits; a wide variety of construction trades to include plumbing, electrical, concrete, drywall, carpentry, landscape and painting; supervisory principles and practices; standard safety practices related to tools and equipment; construction management; budgeting practices and bid development; safety practices; general business etiquette; general customer service techniques; habitat and special needs of animals; principles of effective supervision; correct use of specialized equipment such as blow and dart guns, shot guns, immobilizing drugs, control poles and squeeze cages; dangers and precautions to be taken when handling animals; budget development and reporting; spreadsheet, database and word processing programs.

Experience developing maintenance goals and working within budget constraints.

Ability to manage changing work priorities; read blueprints, schematic diagrams, and technical manuals; prepare bids and bid specifications; develop multi-year, annual, monthly, and weekly schedules; operate heavy equipment, power and hand tools; display an attitude of cooperation and work harmoniously with all levels of City employees, the general public and other organizations; communicate effectively in the English language at a level necessary for efficient job performance; effectively plan, train and manage work of those engaged in facility maintenance; follow-up on work assignments and evaluate the work of others; handle potentially dangerous animals; interpret and comply with federal laws, regulations, and AZA requirements regarding animal welfare, conservation, education, grounds maintenance, safety, training and animal behavior enrichment; communicate effectively verbally and in writing; independently research problems, conduct studies, and prepare issue analysis; keep records and prepare reports; complete assignments in a timely fashion; understand and comply with all rules, policies and regulations; maintain prompt and regular attendance; perform all essential and marginal functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation.

Individuals must be capable of operating vehicles safely and have an acceptable driving record.