Organization: San Antonio Zoo
Location: San Antonio, TX, United States
Job or Internship: Internship
NATURE OF WORK: The goal of the Seasonal Internship is to provide a pre-professional, experiential learning opportunity for students interested in environmental conservation, informal education, and communication. Interns will receive on-grounds training in interpretive techniques and relevant animal information. Upon completion of training, interns will be responsible for training the Zoo’s youth volunteers to present presentations focusing on conservation action and awareness to Zoo guests at a variety of locations around Zoo grounds. Interns will also act as mentors for the Zoo’s youth volunteers. The Seasonal Intern reports to the Guests Encounters Supervisor.
-Establish and maintain positive, cooperative, and effective working relations with fellow employees.
-Constantly exhibit a guest service attitude, a smile, and an obvious interest in visitor comfort and service.
-Communicate with the public in a courteous and tactful manner and assist visitors with questions and directions to various areas of the Zoo. Address the visitor – do not wait to be asked.
-Remove trash and debris from public areas; i.e. pick up litter whenever you see it.
-Act as a mentor for youth volunteers in public speaking skills.
-Provide a structured and successful environment for youth volunteers to help the Zoo achieve its mission of connecting guests with wildlife.
-Encourage, develop, and support the youths’ interest in animals and wildlife.
-Participate in training to learn accurate exhibit information, including species and individual animal information.
-Participate in training/mentoring process to learn effective public presentation and interpretation techniques.
-Provide interpretive guest experiences at various exhibits throughout the Zoo.
KNOWLEDGE, SKILLS AND ABILITIES:
-Demonstrated strong conservation and environmental knowledge in order to communicate appropriate conservation and wildlife messages to all guests.
-Demonstrated ability to communicate information in an informal setting, such that it is personal and relevant to guests.
-Proven oral communication skills, including both one-on-one delivery and formal microphone presentations.
-Enthusiasm to act as a mentor to youth ranging in ages 14-18 years.
-Ability to stand for extended periods of time.
-Ability to work outdoors all day in all weather conditions.
-Ability to work weekends.
-Be a San Antonio high school graduate or permanent resident of San Antonio.
-Completed 24 college level units/or 1 year of college level coursework in Education, Zoology, Biology, Environmental Studies, Conservation, Recreation/Tourism or a related field.
-Minimum GPA of 2.5
-Availability to intern at least 30 hours per week for a minimum internship period of 10 weeks starting. June 4th, 2013.
-Knowledge and experience in interpretive techniques.
-Stipend provided for service.
-The chance to further develop professional skills and explore potential careers available within the fields of Zoos, conservation and interpretation.
-Certificate of achievement based on successful completion of internship.
-Discounts at food service locations and gift stores throughout the Zoo.