Commissary/Warehouse Manager

Organization: Woodland Park Zoo (AZA Member)
Location: Seattle, WA, Country
Job or Internship: Job

Accredited by the American Zoo and Aquarium Association, award-winning Woodland Park Zoo in Seattle is famed for pioneering naturalistic exhibits and setting a standard for zoos all over the world. The zoo is helping to save endangered species in Washington State and around the world. By inspiring visitors and others to learn, care and act, Woodland Park Zoo is making a difference in our planet’s future.

This is your opportunity to join the dynamic Zoo Operations team at Woodland Park Zoo. Applications are now being accepted for Commissary/Warehouse Manager in the Animal Management department. There is one full-time, regular, benefited position to be filled at this time. Compensation is based on experience.


Under direction of the General Curator, this position oversees the operation of the animal feed commissary, purchasing of supplies and operation of the warehouse. The position supports the operations of the Animal Management department as well as purchasing for the entire zoo.


• Ensure that animal nutrition standards are maintained at a high level through adherence to established zoo policies and procedures, while at the same time staying within a defined budget.

• Oversee commissary operations to ensure a safe and clean work environment.

• Manage the fiscal activities of the commissary, purchasing and warehouse areas to include budgets and financial goals.

• Manage competitive processes for large single purchases and recurring purchases to establish vendors of record.

• Provide quality customer service to internal and external customers; establish and maintain effective vendor relationships.

• Effectively interact with other business units, visitors and team members while maintaining standards of professional services.

• Establish and maintain systems and procedures for product/service definition, pricing, sourcing, receiving, storing, preparing and distributing animal food and supplies.

• Establish and maintain animal diet sheets and assist in diet development with managers and nutritionists.

• Maintain records to ensure full compliance with regulatory and AZA accreditation standards.

• Provide staff oversight, write employee performance appraisals, and seek to resolve any personnel issues that might arise.

• Ensure that Commissary and Warehouse staff is allocated appropriately including arranging coverage for vacation, illnesses and other absences.

• Track pending maintenance and improvement work requests for Commissary and Warehouse, authorizing and prioritizing these requests.

• Plan and oversee a regular staff training program for Commissary and warehouse employees.

• Represent Woodland Park Zoo to the AZA and other professional organizations.

• Support fundraising/development efforts of the zoo as needed.

• Represent the zoo to the media, as required.

• Perform other duties as assigned.


This job supervises Commissary and Warehouse staff.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Thorough understanding of purchasing policies and procedures.

• Successfully demonstrated leadership and management skills.

• Capacity to achieve superior results working both independently and as a member of a team.

• Excellent interpersonal, written and verbal communication skills.

• Experience successfully developing training content and effectively training others in a warehouse or similar environment.

• Good organizational skills with the ability to balance and prioritize multiple tasks and requests, and meet deadlines in a professional manner.

• Availability to work or be on-call 24 hours a day, including weekends, evenings, and holidays.

• Working knowledge of basic animal nutrition desired.

• Commitment to the mission of the zoo and the institution’s Core Values.


Bachelor's degree (BA or BS) from an accredited college or university; and five years related experience and/or training; or an equivalent combination of education and experience required.


• TB test done annually.

• Membership in the AZA at a professional level.

• Valid Washington State Driver’s License required.


Solid computer skills, including proficiency working with databases and Microsoft Office Suite, particularly Word, Excel, Outlook and Power Point required. Experience with Access or similar database preferred.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee is frequently required to stand; walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 30 pounds and occasionally lift and/or move up to 100 pounds when cleaning and maintaining exhibitry and moving animals. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Evaluating animal health, diet, or environment requires hearing, smell, and a variety of vision capabilities. Interaction with visitors and animals requires talking and hearing.


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather) and outdoor weather conditions. The employee is occasionally in direct contact with exotic animals. The employee is occasionally exposed to work near moving mechanical parts; work in high, precarious places; fumes or airborne particles; toxic or caustic chemicals; risk of electrical shock and vibration.

The noise level in the work environment varies. Occasional loud noises from visitors, animals or equipment are experienced.


Applications are only accepted online through our Jobs page at; no other forms of application will be accepted. Cover letter and resume are REQUIRED when applying for this position. NO PHONE CALLS PLEASE.

APPLICATION DEADLINE: Open until filled – apply now!

Woodland Park Zoo is an equal opportunity/affirmative action employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, disability, veteran’s status, sexual orientation, or gender identity/expression.